• All Products purchased from the FireBrilliance.in shall be delivered to the User by standard courier services by FireBrilliance.in on behalf of the respective Sellers through a logistics partner or by the Sellers themselves. All deliveries made by FireBrilliance.in through our courier partners on behalf of respective sellers. As request of our seller nominal fee charged for cash on delivery option. This fee displays at the place of order at checkout page. This nominal fee is not refundable in case of cancel and return of product.
  • FireBrilliance.in shall not be responsible for any delay in the delivery of the Products.
  • FireBrilliance.in shall not be liable for any damage to the Product in transit due to mis handling by the logistics partner.
  • The logistics partner supported by FireBrilliance.in will make a maximum of three attempts to deliver your order. In case the User is not reachable or does not accept delivery of products in these attempts the respective Seller reserves the right to cancel the order(s) at its discretion.
  • An estimated delivery time shall be displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
  • Sometimes, delivery may take longer due to below reason :-
  • bad weather
  • flight delays
  • political disruptions
  • other unforeseen circumstances
  • FireBrilliance.in shall not responsible for delay of delivery of products.
  • In the event any delay in delivery of a Product is expected, the Website may, at its sole discretion, intimate the User who may have purchased the same, regarding such delay.
  • The Website shall not be held responsible and will be no liability in case of failure or delay of delivering the Products including any damage or loss caused to the Products.
  • Where there is a likelihood of delay in delivery of the Products, the User may be notified of the same from time to time. However, no refunds may be claimed by the User for any delay in delivery of the Products, which was caused due to reasons beyond the control of the Website and/or the Seller.
  • However in case where a damage has been caused to the Products ordered, the Seller shall replace the products as per the Seller’s replacement policy as may be indicated on the Website along with the Product.
  • No deliveries of the Products shall be made outside the territorial boundaries of India.
  • In case a User purchases multiple Products in one transaction, the Seller(s) may deliver the same together. However, this may not always be possible and shall be subject to availability of stock with the relevant Sellers.
  • If a User wishes to get delivery to different addresses, then the User shall be required to purchase the Products under separate transactions and provide separate delivery addresses for each transaction, as may be required. The User agrees that the delivery can be made to the person who is present at the shipping address provided by the User.
  • FireBrilliance.in shall not compensate for any mental agony caused due to delay in delivery. The Users can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the Users will be refunded back the price of the product in the account or payment wallet, in accordance with the options chosen by you, as soon as the order is successfully cancelled.